Most frequent questions and answers
Please call us on 0800 676 264 1 hour before your scheduled flight time on the day of your flight for your Weather Check.
If you are self driving to us at Queenstown Airport, your check in time is 30 minutes prior to departure.
We suggest you bring the following with you to make it a great day out:
- Any essential medication
- Bug Spray
- Camera – make sure it’s fully charged
- Warm clothing layers – you’ll want to enjoy the open-air viewing decks where it can get chilly
- Sensible footwear
- Bottle of water
Your flights between Queenstown and Milford Sound are approximately 40 minutes each way.
Your Nature Cruise through Milford Sound with our partners Southern Discoveries is 1 hour 45 mins.
No, lunch is not included. When making your booking online, you have the option to add a picnic lunch that will be ready for you on the cruise. We have vegetarian, vegan, and gluten free options available.
Complimentary tea, coffee and water is available. A selection of small snacks are available to purchase onboard. You are also welcome to bring snacks of your own.
Yes, the cruise has a large indoor area with comfortable seating and tables.
Your cruise through Milford Sound is on a boat with a large open-top deck and comfy interior cabins with full-height windows for optimal viewing. Take in the stunning scenery of Mitre Peak, Stirling Falls, Copper Point, and the Tasman Sea. Keep an eye out for seals, dolphins and penguins.
We would say the cruise is suitable for all ages.
Yes, there is a nappy changing facility onboard the cruise.
Our pilots will always look at the forecast for the full duration of your trip and if we feel like the weather may change, we will not leave Queenstown. Due to the weather-dependent nature of flying in the Southern Alps to Milford Sound, it is unfortunate that there are very rare occasions where the forecast changes on us and although uncommon, it can be a case that we are unable to operate the return flight. The safety of our passengers is always our highest priority and in the unlikely event that this ever occurs, we will arrange coach transfers back to Queenstown. We fully appreciate the inconvenience this will cause and do everything we can to look after our passengers.