Most frequent questions and answers
Check in for your coach will be with our partners Southern Discoveries at approximately 7am depending on where you are staying. Full details will be confirmed during the booking process.
We suggest you bring the following with you to make it a great overnight experience:
- Any essential medication
- Bug Spray
- Camera – make sure it’s fully charged
- Sensible footwear
- Bottle of water
- An overnight bag, wet weather gear and warm clothing. Milford Sound is in a rainforest. It is a good idea to bring wet weather gear and some warm layers.
- Day walk gear – If you plan to walk any of the walking tracks accessible from the Milford road, it is advisable you have a good pair of walking shoes and an appropriate amount of food and water for the length of your walk.
- Snacks – a picnic is included on your cruise, but there are no grocery supplies available in Milford Sound so please bring with you any snacks you may enjoy. Pio Pio Restaurant at Milford Sound Lodge is a breathtaking location to enjoy breakfast, lunch, or dinner and The Milford Sound Café also offers a good meal and great coffee.
The coach ride with our partners Southern Discoveries, departs Queenstown at approximately 7.00am. You will arrive in Milford Sound for your Nature Cruise after approximately 5 hours, with plenty of photo stops and short walks on your way in.
In accordance with New Zealand law and for your safety, all children aged 6 and under must be correctly secured in an approved child seat while traveling in any Southern Discoveries coach. If your customer needs to hire an approved child seat, we recommend you contact Tots on Tour on +64 3 442 0409.
Depending on the size of the car seat this may be flown back with you, it may need to return by coach to be collected from southern discoveries later in the day.
Your Nature Cruise through Milford Sound is 1 hour 45 mins.
Your flight from Milford Sound to Queenstown is approximately 40 minutes.
No, lunch is not included. When making your booking online, you have the option to add a picnic lunch that will be ready for you on the cruise. We have vegetarian, vegan, and gluten free options available.
Complimentary tea, coffee and water is available. A selection of small snacks are available to purchase onboard. You are also welcome to bring snacks of your own.
Yes, the cruise has a large indoor area with comfortable seating and tables.
Your cruise through Milford Sound is on a boat with a large open-top deck and comfy interior cabins with full-height windows for optimal viewing. Take in the stunning scenery of Mitre Peak, Stirling Falls, Copper Point, and the Tasman Sea. Keep an eye out for seals, dolphins and penguins.
We would say the cruise is suitable for all ages.
Yes, there is a nappy changing facility onboard the cruise.
Due to the weather-dependent nature of flying in the Southern Alps to Milford Sound, it is unfortunate that there are occasions where the forecast is not suitable for flying and we will be unable to offer you your return scenic flight to Queenstown. The safety of our passengers is always our highest priority and in the event of adverse weather, you will return to Queenstown by coach, arriving back approximately 8pm.
Milford Lodge is just over 2km from the boat terminal, but your transfer will be included as part of our package.
Internet is available at Milford Sound Lodge and is included in your stay. Please be aware that because of the remote location, it is run from a satellite system that can be slow and unreliable, depending on environmental factors. This means you’re unlikely to be able to run Skype, upload files, etc. You’ll be spending your night located deep within one of New Zealand’s most beautiful national parks – limited access to internet offers a rare chance to disconnect from busy lives and embrace the wilderness experience that Milford Sound offers.
There is so much to do in Milford Sound! We already have your cruise covered, but you could also enjoy the following activities: